Last updated: 17 September 2026

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Rutland Point Bistro respects your privacy and is committed to protecting your personal information. This policy explains what information we collect when you use our website, contact us or make an enquiry, how we use it, and how cookies are used on this website.

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Who we are

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Rutland Point Bistro is based at:

5 Glaston Road
Morcott
Oakham
Rutland
LE15 9DL

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For the purposes of UK data protection law, Rutland Point Bistro is responsible for the personal information described in this policy.

You can contact us about privacy or data protection matters at rutlandpointbistro@gmail.com.

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Information we collect

We may collect personal information when you contact us through the website, by email, telephone or through another method of communication.

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This may include:

• your name;

• your email address and telephone number;

• information you provide in an enquiry or message;

• information relating to a table, event, function or accommodation enquiry; and

• technical information relating to your use of our website, such as your IP address, browser type and information collected through cookies.

 

We only ask for information that is reasonably necessary for the purpose for which it is being collected.

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How we use your information

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We may use your personal information to:

• respond to enquiries and requests;

• deal with table, accommodation, event or private function enquiries;

• provide information about our services;

• administer our website and keep it secure;

• understand how visitors use our website;

• comply with our legal, accounting and regulatory obligations; and

• contact you about news, events or offers where you have specifically agreed to receive this type of communication.

 

We will not sell your personal information to third parties.

 

Our legal basis for using your information

 

Under UK data protection law, we must have a lawful reason for using your personal information.

 

Depending on the circumstances, we may process your information because:

• it is necessary to respond to a request before entering into a contract with you, or to fulfil a contract with you;

• we have a legitimate business interest in responding to enquiries, operating our business and maintaining our website;

• we need to comply with a legal obligation; or

• you have given us your consent, for example to receive marketing communications or to allow non-essential cookies.

 

Where we rely on consent, you can withdraw that consent at any time.

 

Sharing your information

 

We may use trusted third-party service providers to help us operate our website and business. These may include website hosting and technology providers, email providers, booking platforms and professional advisers.

Our website is built and hosted using Wix. Wix may process technical and personal information in connection with the operation and security of the website.

Where our w

ebsite provides links to external booking services, including accommodation booking platforms, any information you provide directly to those services is governed by their own privacy policies and terms.

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We may also disclose information where required to do so by law.

International data transfers

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Some of the technology and services used to operate our website may process information outside the UK.

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Where personal information is transferred internationally, appropriate safeguards will be used where required by data protection law.

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How long we keep your information

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We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.

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The appropriate retention period will depend on the type of information and the reason we hold it.

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Keeping your information secure

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We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

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However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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Your rights

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Depending on the circumstances, UK data protection law gives you rights relating to your personal information, including the right to:

• ask for a copy of the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information in certain circumstances;

• ask us to restrict the way we use your information;

• object to certain types of processing;

• ask us to transfer certain information to you or another organisation; and

• withdraw your consent where we rely on consent to process your information.

 

To exercise any of these rights, please contact us at rutlandpointbistro@gmail.com.

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You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

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Cookies

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What are cookies?

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Cookies are small files placed on your computer, tablet or mobile device when you visit a website. They can help a website function correctly, remember preferences and provide information about how the website is being used.

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How we use cookies

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This website may use the following types of cookies:

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Essential cookies

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These are required for the website to operate properly and may be used for functions such as website security, network management and remembering your cookie preferences. These cookies do not require your consent.

Functional cookies

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These may be used to provide additional website features or remember choices you have made.

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Analytics cookies

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These help us understand how visitors use the website, for example which pages are visited and how visitors navigate around the site. Where consent is required, analytics cookies will not be used unless you choose to accept them.

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Marketing and third-party cookies

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Some website features or embedded third-party services may use cookies to measure activity or provide content. Where these cookies are not essential, they will only be used with your consent.

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The exact cookies used may change as the website or the services connected to it are updated.

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Managing your cookie choices

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When you first visit the website, you will be given the opportunity to manage your preferences for non-essential cookies.

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You can change or withdraw your consent using the cookie settings available on the website.

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You can also control or delete cookies through your web browser. Please be aware that blocking some cookies may affect the way certain parts of the website work.

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Third-party websites

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Our website may contain links to other websites, including accommodation booking services and social media platforms.

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Once you leave our website, those organisations are responsible for their own use of personal information and cookies. We recommend reading their privacy and cookie policies before providing them with personal information.

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Changes to this policy

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We may update this Privacy & Cookies Policy from time to time to reflect changes to the website, our services or legal requirements.

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The date at the top of this page shows when the policy was last updated.

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Contact us

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If you have any questions about this policy or how we use your personal information, please contact:

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Rutland Point Bistro
5 Glaston Road
Morcott
Oakham
Rutland
LE15 9DL

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Email: rutlandpointbistro@gmail.com

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